Submit Info and Photos

This page provides details and instructions on how to submit your practice contact information for a customized product you purchased from us. (Such as our Full Spinal Decompression Marketing Kit).

Please remember we need you to submit a completed and signed Practice Contact Information and Release Form along with any photos, logos, images, videos,media and other files or information you’d like us to try to incorporate within your marketing/advertising kit or other customized product.

How to Submit Your Practice Information/Release Form

You have two basic options:
1. Download the forms and return via email, fax or mail:

Download PDF Version  

Download Microsoft Word Version


2. Complete the required forms online below:


How to Submit Photos, Logos, Images, Video Files Etc.

After you provide your practice contact information and return the release form you can submit photos of your practice. To submit photos you have the following options:

  • Email them to us at [email protected]
  • Submit them using the online form below
  • Upload them to a file sharing or storage service and provide us with the link where we can download them.
  • Mail them to us on a DVD/CD or other storage device

Be sure to check out the Tips and FAQ section below for details on the best file formats and sizes to send us!


Tips and Answers to Frequently Asked Questions:

How Do I Submit Photos?

As stated above, a variety of options are available:

  • Upload the files using the upload form on our site (
  • Email the files as attachments to us at [email protected]
  • Upload the files to a file storage or sharing service online and send us a link where we can download them
  • Mail photos to us on a CD/DVD or other storage medium


I’m sending a couple dozen images and files. How can I speed up the upload/email process?

Our convenient online upload form allows you to upload multiple files simultaneously. You just need to ensure you keep he total file size for each batch under the upload limit of 300 MB in file size.

If you’re emailing we know attaching and uploading many files to an email can be tedious. If your email provider doesn’t help you handle multiple file uploads there is any easy solution using a lossless file archive and compression format such as the .ZIP file format. This and similar formats allow you to “zip” and store many images in a single file folder. You can then upload the single folder instead of dealing with uploading each individual file. We can then simply decompress/unizp/extract the individual files after we download the single folder you’ve uploaded.  Many modern computers, MACs and devices have built in support for the .ZIP format but you can also try using a program such as Winzip or 7Zip.


What File Format Should I Use?

Our preferred format for images and photos is the JPEG File Interchange format. The preferred format for logos, graphics and images with text is Portable Network Graphics (.png)

We can accept the following formats for photos and images, among others.

  • JPEG Interchange Format (*.jpg, *.jpeg)
  • Graphic Interchange Format (*.gif)
  • PDF files (*.pdf)
  • Portable Network Graphics (*.png)
  • Windows Bitmap (*.bmp)
  • Tagged image file format (*.tif, .tiff)


What Size Images Should I Submit?
Generally speaking, bigger is usually better. When all else fails providing us with images that are too large is better than too small.  The easiest answer is to provide us with the largest photos possible. We can always rescale and resize an image down, but trying to making a photo bigger than the original photo’s size dimensions just will not work.

Of course there’s also a more technical answer here.  With today’s digital cameras files can be almost too large to easily transmit and send to recipients.  The problem becomes balancing photo file size with photo quality. As photo resolution and quality increase, so does the file size for your images. Uploading and downloading huge files can be a pain but as a general rule, when it comes to how well your images will look on video, bigger is better for our purposes..


So how big is “good enough?”

As a rule of thumb we require image pixel/canvas size of no less than 1920 x 1080 pixels. A dpi setting of 300 is a good rule of thumb as well.  We realize not everyone is tech savvy. If all of this talk sounds confusing have no fear. Simply get your hands on a decent quality 2.0 megapixel or better digital camera and take the best photos you can at the highest quality setting on the camera you have available. We’ll take it from there.


How Many Photos Should I Submit?

This one is up to you.  We generally only need 10-20 photos but feel free to send as many as you’d like. Generally speaking, it is better for us to have too many choices rather than only 2-3 images to pick from.

Make sure you email only photos that you want to see used. Please assume any and all photos you supply could be used exactly as you send them without editing. (We reserve the right to edit your photos as we deem necessary them, but do not rely on us to edit or crop out things you don’t want to appear in your product) If you don’t want it to appear in advertising don’t email us the photo.

Email photos to us and we will email you back a confirmation that we have received, downloaded and reviewed your photos. If you don’t receive our confirmation email within 24 hours you should check back with us to ensure we received your photos.


Other Tips:

It’s always a good idea to clean before you take your photos. You don’t want that messy clutter on the bookshelf or the untidy exam room to appear in your material.

Watch your lighting etc. If you use a flash watch for glare etc. Be aware of reflections visible in the photo etc. We can’t be held responsible for photos you take, so please take your time and take your best photos.

We’re limited to the number and quantity and quality of photos you provided to us so take as much time as you need to get things right.