Custom Product Terms of Purchase

The following information and Terms of Purchase provided here apply to your purchase of a customized and personalized product such as our Spinal Decompression Marketing Kits, Cold Laser Marketing Kits, Chiropractic marketing and advertising kits and other related products where we customize a product with information and photos provided by you or your authorized representative (staff etc.).


Introduction: How the Process Works

In the interest of full disclosure and to ensure our customers have all the pertinent details necessary to make a fully informed purchase decision, we provide the following information regarding our customized products.  We complete your product using information supplied by you (the purchaser or end user) or someone you’ve authorized to provide the information. Here’s an overview of how the process works.


1.  Ask Questions:  

Although our detailed product listings should answer any questions you may have, feel free to contact us if you aren’t sure on something. The first step in this process should be asking any questions you might have and requesting clarification on anything you don’t understand.


2.  Complete Your Purchase:

Next you will complete your purchase. Simply buy and pay for your kit.


3.  Supply All Required Information:  

Now that you’ve made your purchase you’ll need to provide the information we need to complete the customization of your product. We’ll outline the process here but you can also visit THIS PAGE to submit information online.

Basically we need you to submit:

a. Practice Contact Information and Release Form*. This form is where you’ll provide your practice contact information such as your name, address and phone number. This form also acknowledges you’re giving us permission to use your information as provided and provided other releases and permissions we require to begin working on your kit.

b. Practice Photos, Logos, Videos and Other Files.  Next you can upload, email or otherwise send us files you’d like us to try to incorporate into your customized marketing kit or product.



*Practice Contact and Release Form: This document is required.  We need this form completed and submitted before any work can begin on your marketing kit or other personalized product.  You can complete this form online here.

Alternatively, you can download the required practice information and release form in your preferred format, complete them and submit them via email or fax.  If you experience any problems submitting the Contact and Release form online or issues with downloading them and submitting them manually please email us and we can assist you.

To download the Required Practice Information and Release forms:
Submitting your required information online is the fastest and easiest method. The forms and instructions are also provided for download in either Microsoft Word or PDF format. Click the links below to open the file in a new window or right click them and “save as” to save the form to your computer’s hard drive or storage device.



A Word About Supplying Digital Photos and Files:

After completing your purchase and submitting the required Practice Contact and Release Form you can supply us with digital photos of your equipment, your practice, staff and more. Some other ideas may be videos you’ve taken yourself, photos of your practice location (both inside and out), your practice logo and more.

If you are providing digital photos of your office we will need quality digital pictures emailed or submitted to us before we can do most of the work. If you have a website we can also try to take some photos of the website to use in the kit if they are decent quality and with your permission. Please do not submit any images, photos or pictures with recognizable images of patient faces or other individuals in the photo unless you’ve obtained permission and a release form from the patient or individual.

Not submitting photos? The major appeal of our personalized marketing and advertising kits is the fact that we use your images and other files. That being said, some customers choose to pass on providing us with photos. That is perfectly fine with us but we do ask if you won’t be submitting photos or other information communicate with us please contact us and let us know.  Likewise we also ask that you let us know if you will be taking a significant amount of time to submit photos or more time than you originally anticipated. We know a lot of doctors have busy schedules and we certainly understand. It is not unusual for someone to order and pay for a marketing kit or similar product and then take a month or two to submit photos to us. We also get those docs who order a kit and then go on vacation the next day and we don’t hear from them for several months.  Communication is key. We really don’t care how much time you require to submit your forms and pics submitted just let us know if you expect delays.


4.  Wait for Your Order to Be Completed:  

After submitting payment, the practice info/release form, and your digital photos (if you are including them) you are done! Simply sit back, check your email inbox for updates and relax! Simply submit the some high resolution photos to us and we’ll take it from there. We spend dozens of hours designing and completing your kit. Some portions of your kit are sent out and completed by third party providers, so the entire process does take some time. We’ll send you email updates along the way.

Once we receive all of your information (practice information/release form and photos) we’ll begin work on your purchase.  If you completed your purchase but have not submitted your information we simply wait. Remember we fill orders on a first come first serve basis If we have another kit with all information ready to go before you’ve submitted your information, we move on down the list and being work on the next kit or product. Please allow for a minimum typical wait of 6 to 8 weeks for your kit be completed after you’ve submitted all of your information.  We only ship out once a kit is entirely completed. Custom Product Terms of Purchase

By completing your purchase and submitting your practice photos and information to us, you agree with the detailed Terms of Purchase outlined here ( Custom Product Terms of Purchase) and all of the Terms of Use and Policies outlined on our site (

The words and terms “You,” “you”, “User”, “user”, “purchaser”, “customer” and related terms refer to the purchaser or end user of custom product purchased.

The terms “We”, “we”,”Us”, “us”, “merchant”, “seller” and all similar and related terms refer to, its parent company, staff, employees, agents, owners, and associates.

You are responsible for your own due diligence. You are responsible for reviewing and knowing all applicable local, state, and federal laws before using any marketing or advertising kit or other products purchased from our site.

You agree we cannot be held responsible for any damages that may arise out of, from, or associated with the use of any product purchased or obtained from us. You agree it is impossible for us to know the all of the advertising, marketing and related and associate laws for every profession in each specific jurisdiction.  If you are aware a form of advertising has to have a specific phrase or disclaimer, feel free to let us know at the time of purchase or when you provide your information. We will do our best to design and product your product with those particular details in mind. Otherwise, consumers should not expect us to include any specific marketing disclaimers in their materials.

You agree we reserve the right to refuse requests for alteration or changes in customized products once information has been supplied and work relying upon said information has begun. These situations include (but are not limited to) name changes, address changes, phone number changes et cetera. If we do choose to honor requests for changes after work has begun on your customized product, in lieu of charging additional fees for the inconvenience,  we reserve the right to re-prioritize your order. Your order may incur additional completion time and delays as a result of the requested changes.

Any and all questions you might have surrounding these items should be answered to your satisfaction before you make your purchase.



To make full use of most of our Chiropractic and related marketing and advertising products we recommend the following as minimum requirements:

  • A Personal Computer with a CD and/or DVD drive to access the files provided on disc.
  • Color printer or access to a printer or printing service
  • A hard drive or other storage medium with available storage space to save your edited files and backups.
  • A CD burner with the ability to copy audio CDs if you wish to make multiple copies of any audio CDs.
  • Microsoft Word 2003 or newer (Or equivalent)
  • Microsoft PowerPoint (Or equivalent)
  • Microsoft Excel (Or equivalent) to use the outcome assessment resource files.
  • Adobe Reader (Or equivalent) to view PDF documents.
  • A TV and DVD player, Portable DVD player laptop/computer with DVD drive to use any video DVDs.
  • Please note you must supply various supplies such paper, printer ink, envelopes, and any required postage or other supplies, materials and costs associated with actually implementing the advertisements or marketing contained within in your kit or product


Permission and Release

You hereby acknowledge and agree that you have reviewed all of the contact information you have provided to us. You agree you reviewed all information you supplied to us for accuracy, errors and omissions and hereby declare that all information you have provided is free from error and exactly as you wish and desire it to appear in all advertising templates, marketing materials and all related documentation. You also grant us permission to use any and all media, files, information, pictures, logos, electronic files and digital photos submitted to us for one year from the date of their submission for the purposes of completing your order and offering customer service.

By submitting a photo or likeness of yourself you grant permission to and third parties we authorize to edit and use photo in templates and documents designed for marketing of your practice. If you submit photos of your staff and other individuals you agree and hereby declare that you have obtained all necessary permission, consent and releases from the person or persons shown in the photograph.

You understand and agree that you are responsible for obtaining permission of any individual appearing any photo you supply to us. You must obtain consent and a signed release of any staff member prior to submitting their photo to us and prior to running any advertising featuring their photo or likeness. You agree to obtain and keep on file, a signed copy of this release.

You acknowledge that any and all photos submitted may be incorporated into your marketing kit and may ultimately be released and viewed by the public as advertising. While we can and may use any photos or information supplied to us, we do not guarantee any file, image, photo, picture, media file or information will be used in your kit.

You waive the right of prior approval and hereby release and its owners, members, staff, associates and agents from any and all claims for damages of any kind associated with your use of our products or services, including but not limited to any and all damages related to or associated with your use of the information, files or marketing materials provided by us and any subsequent alternate version or derivative of our products. You agree you are responsible for meeting all legal and ethical requirements for marketing yourself, your business and related services. You hereby release us from all liability for or associated with any damages that may be attributed your use of our products.

You acknowledge that you have read and agree to the terms of use document and all terms and details provided with your product and marketing materials before you begin using any of the materials.

You agree your purchase is protected by copyright and may not be reformatted or redistributed for any purpose other than for marketing of you practice and the services you offer.


All Sales Final and Returns are Not Accepted:

Due to the customized nature of our products and kits no returns are accepted.  All sales are final. However,  we reserve the right to make exceptions to this policy for obviously defective products in which case we may require the defective product(s) to be returned to us at the buyer/customer’s expense.


Right to Revoke:

You have the right to revoke this Release at any time by providing written notice of your revocation and submitting it to the seller. Please understand the revocation of this Release does not entitle you to any refund and does not affect any action we have taken in reliance on this Release before receiving your revocation.


If you are not in complete agreement with all of the terms describe here and all of the terms and policies described on our site, do not complete your purchase.  By completing your purchase and/or submitting your practice contact information and photos and files to us you acknowledge you have read, understand, and are in agreement with all of the terms and details described above and here on our website.